Information Gathering – If you don’t do it right, you will never write it right
Information Gathering

Information Gathering – If you don’t do it right, you will never write it right

How much importance do you give to the hashtag#informationgathering process as a technical writer? As per my experience, to create a technical document, a technical writer must understand the subject, purpose, and audience. They gather information by studying existing material, interviewing SMEs, and often actually using the product. They study the audience to learn their needs and technical understanding level. In short, they process highly technical information into digestible form for the non-technical and technical audience.

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How to design and develop customer-centric Online Help?

How to design and develop customer-centric Online Help?

It is easy to assume that content is the only element users care about whenever they use documentation. But such an assumption is absolutely far from reality. Design is one of the most crucial elements of any online documentation. Visually-appealing documentation such as a user guide that contains relevant images and has appropriate videos embedded in it alongside with fonts and theme that aligns with the website design is always visually appealing to users and more user-friendly!

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The Advantages of Using Cloud Managed Services

The Advantages of Using Cloud Managed Services

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#Cloudbasedservices are changing the way different departments purchasing them. The business has a big range of paths to the cloud, including infrastructure, applications that are available from cloud providers as services.

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The future of Technical Writing: 7 ways to consider to work in the industry
Technical Writing Training

The future of Technical Writing: 7 ways to consider to work in the industry

#Technicalwriting in as an essential tool in communicating or conveying one's ideas, views, observations, instructions, and suggestions in a more logical and technical manner. Boost your technical writing skill, join our workshop.

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What Information Should Go into the Document?

What Information Should Go into the Document?

Studies suggest that only 10% of data is necessary to answer everyday questions from your business operations. This is why it is important to understand the need to break down the data into usable information — it lets you create solutions efficiently and lets you get back to focusing on business.

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When is the right time to structure your legacy documents?
Legacy Documents

When is the right time to structure your legacy documents?

The success of a move to topic-based #authoring and/or #structuredwriting depends on the order of your steps – and good planning is key. You can’t make it up as you go along. Many current #manuals are like tutorials: They guide readers by example with lots of screenshots. They are easy to follow along with, but more difficult when you need to know about individual procedures or about scenarios that don’t match the example. Do you find these tactics helpful? What experiences have you had when converting #legacycontent into #structureddocumentation? Feel free to leave a comment.

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DOs and DON’Ts of Structured Writing: A Complete Guide

DOs and DON’Ts of Structured Writing: A Complete Guide

Structured writing is a central part of the information mapping method for analyzing, organizing, and displaying knowledge in print and in the new online presentation of text and graphics. It is an approach to writing that focuses on the structure of content and it includes evaluating and defining types of content, applying and creating rules around the structure, validating the rules, and defining styles to apply to the content so you can publish it. Do you have documentation consulting requirements and wish to invest in your #documentationprocess in 2021? Don’t miss an opportunity to enhance your documentation process in the coming year! Send an email to, info@metapercept.comfor all your Technical Writing consulting and services requirements.

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