Improve document UX: Do’s and Don’ts of navigation techniques

Navigation in documents ensures that the reader saves time and instantly finds what is important for him/her. This helps in improving the user experience for the document. Therefore, navigation plays a crucial role in defining the user experience of structured documentation.

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Are you planning to develop your e-commerce website?
Website development services and solutions

Are you planning to develop your e-commerce website?

They say if you are not online, you don't exist. Retailers should interpret this as, if you don’t have an eCommerce website, your business is off the radar for a lot of customers. Last quarter, Walmart's online sales increased by 97%. Amazon Q2 sales & profit growth was 40%. But it’s not just the big guys, benefiting from consumers’ spiked appetite for online shopping. Smaller retailers among others are seeing double and (even triple!) digit growth in eCommerce revenues, compared to the year before. What do these two companies have in common? Their fresh eCommerce website designs are spot on and optimized for customer conversion. And here’s how you too, can join the growing array.

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Product Development: What you should ask before outsourcing your work?
Product development

Product Development: What you should ask before outsourcing your work?

We understand that a substantial amount of resources are utilized in product development efforts with the risk of failure being quite high. We suggest the best solution that helps you in modifying and improving an existing product or formulating and introducing an entirely new product so that the new or additional benefits offered may satisfy a newly identified customer need or market niche.

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Information Gathering – If you don’t do it right, you will never write it right
Information Gathering

Information Gathering – If you don’t do it right, you will never write it right

How much importance do you give to the hashtag#informationgathering process as a technical writer? As per my experience, to create a technical document, a technical writer must understand the subject, purpose, and audience. They gather information by studying existing material, interviewing SMEs, and often actually using the product. They study the audience to learn their needs and technical understanding level. In short, they process highly technical information into digestible form for the non-technical and technical audience.

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How to design and develop customer-centric Online Help?

It is easy to assume that content is the only element users care about whenever they use documentation. But such an assumption is absolutely far from reality. Design is one of the most crucial elements of any online documentation. Visually-appealing documentation such as a user guide that contains relevant images and has appropriate videos embedded in it alongside with fonts and theme that aligns with the website design is always visually appealing to users and more user-friendly!

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The Advantages of Using Cloud Managed Services

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#Cloudbasedservices are changing the way different departments purchasing them. The business has a big range of paths to the cloud, including infrastructure, applications that are available from cloud providers as services.

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What Information Should Go into the Document?

Studies suggest that only 10% of data is necessary to answer everyday questions from your business operations. This is why it is important to understand the need to break down the data into usable information — it lets you create solutions efficiently and lets you get back to focusing on business.

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How to Select Document Template Design?
Template design

How to Select Document Template Design?

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We have discussed in our blogs that a smooth transition from one topic to another is necessary for structured documentation. It can be achieved by selecting a template design that suits the purpose of the document.

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