Navigation in documents ensures that the reader saves time and instantly finds what is important for him/her. This helps in improving the user experience for the document. Therefore, navigation plays a crucial role in defining the user experience of structured documentation.
It is easy to assume that content is the only element users care about whenever they use documentation. But such an assumption is absolutely far from reality. Design is one of the most crucial elements of any online documentation. Visually-appealing documentation such as a user guide that contains relevant images and has appropriate videos embedded in it alongside with fonts and theme that aligns with the website design is always visually appealing to users and more user-friendly!
Technical writers often face the issue of backlogs.…
The recent technological trends indicate that the need…
Studies suggest that only 10% of data is necessary to answer everyday questions from your business operations. This is why it is important to understand the need to break down the data into usable information — it lets you create solutions efficiently and lets you get back to focusing on business.
The success of a move to topic-based #authoring and/or #structuredwriting depends on the order of your steps – and good planning is key. You can’t make it up as you go along. Many current #manuals are like tutorials: They guide readers by example with lots of screenshots. They are easy to follow along with, but more difficult when you need to know about individual procedures or about scenarios that don’t match the example. Do you find these tactics helpful? What experiences have you had when converting #legacycontent into #structureddocumentation? Feel free to leave a comment.
Because we understand that #technicalwriting is a commitment to constantly hone skills and learn new technologies. It's a process where you learn, unlearn and re-learn.
Maintenance of documentation is another key aspect to look after for a high DX. In case of updates, documentation should be updated too so that there is no lack of information for the users. These practices can ensure high adoption of APIs.
The question that #documentationmanagers and #Informationarchitects often end up contemplating is that if they should hire a team of writers or outsource the work. Now, it might be safe to hire a team of technical writers, but it is always better to understand both sides of the coin before making a decision.
Any tailoring of documentation or upgrade of software can be implemented in a better and effective way. Thus, this leads to the improvement of the lifecycle of software as well as its quality.