Improve document UX: Do’s and Don’ts of navigation techniques

Navigation in documents ensures that the reader saves time and instantly finds what is important for him/her. This helps in improving the user experience for the document. Therefore, navigation plays a crucial role in defining the user experience of structured documentation.

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How to design and develop customer-centric Online Help?

It is easy to assume that content is the only element users care about whenever they use documentation. But such an assumption is absolutely far from reality. Design is one of the most crucial elements of any online documentation. Visually-appealing documentation such as a user guide that contains relevant images and has appropriate videos embedded in it alongside with fonts and theme that aligns with the website design is always visually appealing to users and more user-friendly!

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What Information Should Go into the Document?

Studies suggest that only 10% of data is necessary to answer everyday questions from your business operations. This is why it is important to understand the need to break down the data into usable information — it lets you create solutions efficiently and lets you get back to focusing on business.

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When is the right time to structure your legacy documents?
Legacy Documents

When is the right time to structure your legacy documents?

The success of a move to topic-based #authoring and/or #structuredwriting depends on the order of your steps – and good planning is key. You can’t make it up as you go along. Many current #manuals are like tutorials: They guide readers by example with lots of screenshots. They are easy to follow along with, but more difficult when you need to know about individual procedures or about scenarios that don’t match the example. Do you find these tactics helpful? What experiences have you had when converting #legacycontent into #structureddocumentation? Feel free to leave a comment.

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Top 5 Reasons To Outsource Technical Documentation
Technical Writing services and training

Top 5 Reasons To Outsource Technical Documentation

The question that #documentationmanagers and #Informationarchitects often end up contemplating is that if they should hire a team of writers or outsource the work. Now, it might be safe to hire a team of technical writers, but it is always better to understand both sides of the coin before making a decision.

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How can you ensure that the product documentation is tailored to a specific product configuration?
Technical Writing

How can you ensure that the product documentation is tailored to a specific product configuration?

Any tailoring of documentation or upgrade of software can be implemented in a better and effective way. Thus, this leads to the improvement of the lifecycle of software as well as its quality.

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