There are many important steps, such as understanding of information design, Information architecture, interviewing SMEs, UI, and UX of product.
Information structure is the skeleton of the digital product. The fate of the product is dependent on the flow of the information. Users should be able to understand the information and not get overwhelmed by it. Therefore, it is imperative to let the experts, who have rich experience in information architecture design, work on the information design. It ensures a good user experience and optimum functionality.
Technical documents have a common structure as they contain the same elements. The elements help technical writers organize their content in a logical structure for easy navigation. The elements are collectively known as the format. A well-organized document is useful for readers as it is easy to understand the purpose of the document and find the relevant information. Technical documents are a part of both hardware and software industries.
Technical writing holds immense importance as it communicates a technology or process to its end-users. The magnitude of its impact is crucial for the organization as well as its users. Therefore, Keith shares the following steps that would help any technical writer to succeed in their career.
Keith Johnson was the key speaker in the fourth session of the Technical Writing Project Lifecycle workshop organized by Advanced Technical Writing Group in association with Metapercept Technology Solutions and Oxygen XML. He has over 25 years of experience in technical communications.
The technical writing role is not restricted to the documentation of the product or service. It, undoubtedly, is the primary responsibility of a technical writer. But, to become a successful and productive technical writer, you are expected to be more than a set of skills mentioned in the job description. In this session of Technical Writing Project Lifecycle, Amit Siddhartha, CEO of Metapercept Technology Services, enlightens the technical writers about the initiatives a technical writer needs to take for delivering responsibilities effectively.
Mridula Menon, in the first session of this…
One of our Technical Writing Participant shared her experience with us.
An another perspective of viewing the entire documentation process is to understand the process of the Software Development Life Cycle (SDLCC). If you have studied software engineering or how the software development process takes place, you can relate to that.
Navigation in documents ensures that the reader saves time and instantly finds what is important for him/her. This helps in improving the user experience for the document. Therefore, navigation plays a crucial role in defining the user experience of structured documentation.