Improve document UX: Do’s and Don’ts of navigation techniques

Navigation in documents ensures that the reader saves time and instantly finds what is important for him/her. This helps in improving the user experience for the document. Therefore, navigation plays a crucial role in defining the user experience of structured documentation.

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Information Gathering – If you don’t do it right, you will never write it right
Information Gathering

Information Gathering – If you don’t do it right, you will never write it right

How much importance do you give to the hashtag#informationgathering process as a technical writer? As per my experience, to create a technical document, a technical writer must understand the subject, purpose, and audience. They gather information by studying existing material, interviewing SMEs, and often actually using the product. They study the audience to learn their needs and technical understanding level. In short, they process highly technical information into digestible form for the non-technical and technical audience.

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How to design and develop customer-centric Online Help?

It is easy to assume that content is the only element users care about whenever they use documentation. But such an assumption is absolutely far from reality. Design is one of the most crucial elements of any online documentation. Visually-appealing documentation such as a user guide that contains relevant images and has appropriate videos embedded in it alongside with fonts and theme that aligns with the website design is always visually appealing to users and more user-friendly!

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The future of Technical Writing: 7 ways to consider to work in the industry
Technical Writing Training

The future of Technical Writing: 7 ways to consider to work in the industry

#Technicalwriting in as an essential tool in communicating or conveying one's ideas, views, observations, instructions, and suggestions in a more logical and technical manner. Boost your technical writing skill, join our workshop.

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What Information Should Go into the Document?

Studies suggest that only 10% of data is necessary to answer everyday questions from your business operations. This is why it is important to understand the need to break down the data into usable information — it lets you create solutions efficiently and lets you get back to focusing on business.

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How to Select Document Template Design?
Template design

How to Select Document Template Design?

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We have discussed in our blogs that a smooth transition from one topic to another is necessary for structured documentation. It can be achieved by selecting a template design that suits the purpose of the document.

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