Web and mobile applications authenticate your organization’s reliability and credibility. Effective post-sales assistance through these channels can incline your buyer’s preference for your products and services. Nowadays the buying patterns have shifted to digital channels. Therefore, applications can not only drive traffic to showcase your products but also close deals and lead to conversions.
In the first session of the fourth workshop organized by Advanced Technical Writing Group, in association with Metapercept and Oxygen XML, Mridula Menon shared her experience as a technical writer. Her insights throw light on different aspects of a technical writing career. The key idea behind the workshop was to ensure that the attendees become effective technical writers by leaving minimum room for hiccups during the documentation process.
The product has become a necessity for most of the business including retail, education and legal. Also, there are many products in the market as our competition. We need to stay ahead of our competition for the same reason we need to hit the market as soon as possible. There are many queries in every person who wants to build a product. The most important query is how to save cost and what are the ways to improve time?
Navigation in documents ensures that the reader saves time and instantly finds what is important for him/her. This helps in improving the user experience for the document. Therefore, navigation plays a crucial role in defining the user experience of structured documentation.
They say if you are not online, you don't exist. Retailers should interpret this as, if you don’t have an eCommerce website, your business is off the radar for a lot of customers. Last quarter, Walmart's online sales increased by 97%. Amazon Q2 sales & profit growth was 40%. But it’s not just the big guys, benefiting from consumers’ spiked appetite for online shopping. Smaller retailers among others are seeing double and (even triple!) digit growth in eCommerce revenues, compared to the year before. What do these two companies have in common? Their fresh eCommerce website designs are spot on and optimized for customer conversion. And here’s how you too, can join the growing array.
We understand that a substantial amount of resources are utilized in product development efforts with the risk of failure being quite high. We suggest the best solution that helps you in modifying and improving an existing product or formulating and introducing an entirely new product so that the new or additional benefits offered may satisfy a newly identified customer need or market niche.
#Cloudbasedservices are changing the way different departments purchasing them. The business has a big range of paths to the cloud, including infrastructure, applications that are available from cloud providers as services.
Technical writers often face the issue of backlogs.…
We have discussed in our blogs that a smooth transition from one topic to another is necessary for structured documentation. It can be achieved by selecting a template design that suits the purpose of the document.
The success of a move to topic-based #authoring and/or #structuredwriting depends on the order of your steps – and good planning is key. You can’t make it up as you go along. Many current #manuals are like tutorials: They guide readers by example with lots of screenshots. They are easy to follow along with, but more difficult when you need to know about individual procedures or about scenarios that don’t match the example. Do you find these tactics helpful? What experiences have you had when converting #legacycontent into #structureddocumentation? Feel free to leave a comment.