The success of a move to topic-based #authoring and/or #structuredwriting depends on the order of your steps – and good planning is key. You can’t make it up as you go along. Many current #manuals are like tutorials: They guide readers by example with lots of screenshots. They are easy to follow along with, but more difficult when you need to know about individual procedures or about scenarios that don’t match the example. Do you find these tactics helpful? What experiences have you had when converting #legacycontent into #structureddocumentation? Feel free to leave a comment.
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