There are many important steps, such as understanding of information design, Information architecture, interviewing SMEs, UI, and UX of product.
DITA has gained widespread adoption in the technical documentation world among companies such as Cisco, IBM (of course), Nokia, and Oracle. But DITA adoption isn’t exclusive to high tech.
Navigation in documents ensures that the reader saves time and instantly finds what is important for him/her. This helps in improving the user experience for the document. Therefore, navigation plays a crucial role in defining the user experience of structured documentation.
Structured writing is a central part of the information mapping method for analyzing, organizing, and displaying knowledge in print and in the new online presentation of text and graphics. It is an approach to writing that focuses on the structure of content and it includes evaluating and defining types of content, applying and creating rules around the structure, validating the rules, and defining styles to apply to the content so you can publish it. Do you have documentation consulting requirements and wish to invest in your #documentationprocess in 2021? Don’t miss an opportunity to enhance your documentation process in the coming year! Send an email to, firstname.lastname@example.org all your Technical Writing consulting and services requirements.